Built by Admins for Admins, Runecast Analyzer provides patented, actionable, predictive analytics for VMware’s vSphere®, vSAN™, NSX-V™, NSX-T™ and Horizon® environments – for companies of all sizes. In 2020, Runecast was named a Gartner Cool Vendor and won Computing Magazine awards for Best Place to Work in Digital and Cloud Security Product of the Year.
One of our frequently asked questions is how we differ from VMware Skyline™ Advisor. If you are already a VMware Production Support or Premier Services subscription customer, then you have access to VMware Skyline™ Advisor, an online technical-support service from VMware.
You may have searched for 'skyline vs runecast' to reach this page, so we want to clarify that it's not like that – Runecast Analyzer is something different. If you already use Skyline Advisor, then you’ll be amazed at the added depth of proactive, actionable insights that Runecast Analyzer adds for you and your team. You can remediate issues with no delay, and without needing to send any data outside your organization.
Note: Tap on image to be able to view the full comparison table of Runecast Analyzer vs VMware Skyline™.
None
None
Automated Security Compliance
None
None
Validate your entire estate's server hardware, IO devices and vSAN against the relevant VMware HCLs. Includes full validation of BIOS, driver and firmware combinations.
Takes 48-72 hours
For example, fixed issues are usually cleared after max. 72 hours. If they don’t clear up, a problem ticket needs to be filed to trigger further investigation.
Takes 48-72 hours
For example, fixed issues are usually cleared after max. 72 hours. If they don’t clear up, a problem ticket needs to be filed to trigger further investigation.
Takes minutes
Manual
Skyline Log Assist helps with uploading log bundles and associates them with a problem ticket for further investigation by a Skyline Technical Support Engineer.
No automatic log analysis.
Manual
Additionally, VMware Premier Support offers faster response times of dedicated support staff.
No automatic log analysis.
Automatic
Monthly
Monthly, based on GSS trending for popular trouble tickets.*
Monthly
Monthly, based on GSS trending for popular trouble tickets.*
Weekly
Supports vSphere, NSX, vSAN,
vRealize Operations, VMware Cloud Foundation and Horizon.
Supports vSphere, NSX, vSAN,
vRealize Operations, VMware Cloud Foundation and Horizon.
Support for VMware vSphere, VMware vSAN, VMware Horizon, VMware NSX and VMware Cloud Director.
AWS Health, CloudFront, Redshift, RDS, AWS Config, CloudWatch, CloudTrail, EC2, IAM, S3, VPC.
Azure AD, Storage Accounts, SQL server, MySQL Server, PostgreSQL Server, Key Vault, Subscription, Network Security Groups, Disks, AKS, Virtual Machines, Azure App Services.
Reporting online available
Reporting available
Customizable reports
Skyline takes data privacy seriously, nevertheless data collected may include customer-identifiable information
(Examples include ESXi hostnames, IP addresses, license keys, customer IDs or entitlement account numbers. Data is transmitted to secure data centres within the United States, operated by VMware. **)
Zero data collection
As a cloud service, Skyline depends on the usage of CEIP
The user is required to participate in VMware's Enhanced Customer Experience Improvement Program (CEIP). As part of the Enhanced CEIP, VMware collects certain technical data and product logs about your organization's use of VMware products and services on a regular basis. Data is accessible to VMware employees who perform customer support and engagement. Data can be shared across VMware teams to enable cross-product correlation and analysis. ***
Allows for full control over your privacy settings
Online functionality only
Online functionality only
Full functionality available both online and offline
316 KB articles
Skyline detects around 316 KB articles
KBs are added periodically based on GSS reporting.
316 KB articles
Skyline detects around 316 KB articles
KBs are added periodically based on GSS reporting.
900+ KB articles
Runecast Analyzer provides coverage for over 900 VMware Knowledge Base articles, as well as the other functionality detailed on this page
The above information was verified at the time of publication on 25 February 2021.
* Source: https://docs.vmware.com/en/VMware-Skyline-Advisor/services/rn/VMware-Skyline-Advisor-Release-Notes.html
** Source: VMware Skyline FAQ, page 2, https://kb.vmware.com/s/article/55928
*** Source: VMware Skyline FAQ, page 3, VMware Skyline Collector Terms and Conditions, https://docs.vmware.com/en/VMware-Skyline-Collector/2.7/user-guide/GUID-74C573DE-FC7F-4B25-8173-75129E20DE6A.html
