See why forward-thinking System Admins
rely on
Runecast Analyzer

Built by Admins for Admins, Runecast Analyzer provides patented, actionable, predictive analytics for VMware’s vSphere®, vSAN™, NSX-V™, NSX-T™ and Horizon® environments – for companies of all sizes. In 2020, Runecast was named a Gartner Cool Vendor and won Computing Magazine awards for Best Place to Work in Digital and Cloud Security Product of the Year.

One of our frequently asked questions is how we differ from VMware Skyline™ Advisor. If you are already a VMware Production Support or Premier Services subscription customer, then you have access to VMware Skyline™ Advisor, an online technical-support service from VMware.

You may have searched for 'skyline vs runecast' to reach this page, so we want to clarify that it's not like that – Runecast Analyzer is something different. If you already use Skyline Advisor, then you’ll be amazed at the added depth of proactive, actionable insights that Runecast Analyzer adds for you and your team. You can remediate issues with no delay, and without needing to send any data outside your organization.

Note: Tap on image to be able to view the full comparison table of Runecast Analyzer vs VMware Skyline™.

Feature

Skyline Advisor Production

Skyline Advisor Premier

Runecast Analyzer

Security Hardening / Compliance Checks

None

None

Automated Security Compliance

  • VMware Security Configuration Guide
  • DISA-STIG
  • HIPAA
  • PCI-DSS
  • CIS
  • BSI
  • NIST
  • GDPR
  • ISO 27001
  • Cyber Essentials
  • vRO plug-in for auto-remediation
  • Capability to build custom profiles over 3k checks built into the appliance

Hardware Compatibility Validation

None

None

Validate your entire estate's server hardware, IO devices and vSAN against the relevant VMware HCLs. Includes full validation of BIOS, driver and firmware combinations.

  • Also validates existing hardware/BIOS/driver/
    firmware against planned upgrades, enabling easy planning for your vSphere upgrade

Issue Detection

Takes 48-72 hours

  • Basic Findings

For example, fixed issues are usually cleared after max. 72 hours. If they don’t clear up, a problem ticket needs to be filed to trigger further investigation.

Takes 48-72 hours

  • Basic Findings
  • Advanced Findings

For example, fixed issues are usually cleared after max. 72 hours. If they don’t clear up, a problem ticket needs to be filed to trigger further investigation.

Takes minutes

  • Findings of all levels
  • Scheduled scans as regularly as every hour
  • On-demand scans for latest results
  • Concise resolution steps are provided in order to minimize exposure to risk

Log Issues Analysis

Manual

  • Assisted Log File upload and Investigation by TSE

Skyline Log Assist helps with uploading log bundles and associates them with a problem ticket for further investigation by a Skyline Technical Support Engineer.

No automatic log analysis.

Manual

  • Assisted Log File upload and Investigation by senior-level TSE

Additionally, VMware Premier Support offers faster response times of dedicated support staff.

No automatic log analysis.

Automatic

  • Real-time analysis of VMware logs for both ESXi hosts and VMs for maximum coverage
  • Real-time correlation of logs against the VMware Knowledge Base (KB)
  • Log inspector provides pre-built views of known bad keywords, and can help to minimize troubleshooting time

Knowledge Update Intervals

Monthly

Monthly, based on GSS trending for popular trouble tickets.*

Monthly

Monthly, based on GSS trending for popular trouble tickets.*

Weekly

  • Contantly monitors the entire VMware Knowledge Base (circa 28k articles), HCL and security compliance guides for any new, updated or retired knowledge
  • All changes are bundled and made available on a weekly basis through both the automatic and offline knowledge update streams
  • VMware Security Advisories are also monitored 24/7/365, and updates to these are pushed down within 24 hours

Range of Supported Products

  • All major VMware products




Supports vSphere, NSX, vSAN,

vRealize Operations, VMware Cloud Foundation and Horizon.

  • All major VMware products




Supports vSphere, NSX, vSAN,
vRealize Operations, VMware Cloud Foundation and Horizon.

  • All major VMware products
  • SAP HANA on vSphere
  • Pure Storage on vSphere

Support for VMware vSphere, VMware vSAN, VMware Horizon, VMware NSX and VMware Cloud Director.

  • Amazon Web Services (AWS)

AWS Health, CloudFront, Redshift, RDS, AWS Config, CloudWatch, CloudTrail, EC2, IAM, S3, VPC.

  • Microsoft Azure

Azure AD, Storage Accounts, SQL server, MySQL Server, PostgreSQL Server, Key Vault, Subscription, Network Security Groups, Disks, AKS, Virtual Machines, Azure App Services.

  • Kubernetes

Reporting

Reporting online available

  • Via an online dashboard

Reporting available

  • Via an online dashboard
  • A custom report can be requested from your Support Account Manager

Customizable reports

  • Various dashboards
  • Customizable Reports are available in PDF, CSV or XLS  format
  • Including historical trends and TOP issues summary

Data Privacy

Skyline takes data privacy seriously, nevertheless data collected may include customer-identifiable information

(Examples include ESXi hostnames, IP addresses, license keys, customer IDs or entitlement account numbers. Data is transmitted to secure data centres within the United States, operated by VMware. **)

Zero data collection

  • All data collected is kept on the virtual appliance, with no data leaving your control at any time

Privacy Control

As a cloud service, Skyline depends on the usage of CEIP

The user is required to participate in VMware's Enhanced Customer Experience Improvement Program (CEIP). As part of the Enhanced CEIP, VMware collects certain technical data and product logs about your organization's use of VMware products and services on a regular basis. Data is accessible to VMware employees who perform customer support and engagement. Data can be shared across VMware teams to enable cross-product correlation and analysis. ***

Allows for full control over your privacy settings

Offline Functionality

Online functionality only

  • As a cloud service offering, Skyline is available only as an online service

Online functionality only

  • As a cloud service offering, Skyline is available only as an online service

Full functionality available both online and offline

  • No requirement for internet conntectivity

Coverage of Knowledge Base (KB) Articles

316 KB articles

Skyline detects around 316 KB articles

KBs are added periodically based on GSS reporting.

316 KB articles

Skyline detects around 316 KB articles

KBs are added periodically based on GSS reporting.

900+ KB articles

Runecast Analyzer provides coverage for over 900 VMware Knowledge Base articles, as well as the other functionality detailed on this page

The above information was verified at the time of publication on 25 February 2021.

* Source: https://docs.vmware.com/en/VMware-Skyline-Advisor/services/rn/VMware-Skyline-Advisor-Release-Notes.html
** Source: VMware Skyline FAQ, page 2, https://kb.vmware.com/s/article/55928
*** Source: VMware Skyline FAQ, page 3, VMware Skyline Collector Terms and Conditions,
https://docs.vmware.com/en/VMware-Skyline-Collector/2.7/user-guide/GUID-74C573DE-FC7F-4B25-8173-75129E20DE6A.html

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