Proactive and automated support solutions are critical for protecting and optimizing your environment.
This overview highlights the key differentiators between VMware Skyline and Runecast Analyzer, the only alternative available.
Yes
No, reports with issues are sent days after the scan and there is no guaranteed delivery time
No, reports with issues are sent days after the scan and there is no guaranteed delivery time
Yes
No, reports are sent with days delay
No, reports are sent with days delay
Yes, support for vSphere, vSAN and NSX-V
No, storage product (vSAN) is not supported
No, storage product (vSAN) is not supported
Yes, all data is kept locally and nothing leaves your environment
No.
Skyline data collection may include customer identifiable information. Examples include ESXi host names, IP addresses, license keys, customer IDs or entitlement account numbers.
Data is transmitted to secure data centers within the United States, operated by VMware.
Source: VMware Skyline FAQ
No.
Skyline data collection may include customer identifiable information. Examples include ESXi host names, IP addresses, license keys, customer IDs or entitlement account numbers.
Data is transmitted to secure data centers within the United States, operated by VMware.
Source: VMware Skyline FAQ
Yes, an immediate report containing the most complex known issues from your configuration settings and from your logs
No.
Limited. A delayed report containing the most complex known issues from your configuration settings, but not from your logs
Yes, the Runecast Analyzer engine doesn't need to be connected to the Internet and can be upgraded in an offline mode
No, VMware Skyline Collector application is continuously sending data to VMware servers to be examined and will not work without Internet connectivity
No, VMware Skyline Collector application is continuously sending data to VMware servers to be examined and will not work without Internet connectivity
Yes, against VMware security hardening policies, DISA-STIG 6 and PCI-DSS
No
A limited number of VMware security hardening policies
Yes, fully customizable report frequency sent as a PDF or XSL format
No, a report is on-request/demand only with no guaranteed response time
No, a report is on-request/demand only with no guaranteed response time
Yes, RestAPI and out-of-the box plug-in for vSphere, vRO and SolarWinds Virtualization Manager
No
No
Yes, summary dashboard, customizable issues pages, full control over settings and findings, granular control over filters
No, a uniform report with simple online charts
No, a uniform report with simple online charts
Yes, you have full control over your privacy settings
No.
You are required to participate in VMware's Enhanced Customer Experience Improvement Program (CEIP). As part of the Enhanced CEIP, VMware collects certain technical data and product logs about your organization's use of VMware products and services on a regular basis.
Data is accessible to VMware employees who perform customer support and engagement. Data can be shared across VMware teams to enable cross-product correlation and analysis.
Source: VMware Skyline FAQ, VMware Skyline Collector Terms and Conditions
No.
You are required to participate in VMware's Enhanced Customer Experience Improvement Program (CEIP). As part of the Enhanced CEIP, VMware collects certain technical data and product logs about your organization's use of VMware products and services on a regular basis.
Data is accessible to VMware employees who perform customer support and engagement. Data can be shared across VMware teams to enable cross-product correlation and analysis.
Source: VMware Skyline FAQ, VMware Skyline Collector Terms and Conditions
Yes, 3+ years on the market, developed by admins for admins. New features released twice a quarter.
No, still in beta
No, still in beta
Bi-weekly or daily in case of critical issues
Unknown
Unknown
24x7 response from the people who developed it
Yes, available now and available globally
No, not publicly available. Available by invitation only and only in certain regions
No, not publicly available. Available by invitation only and only in certain regions
“…troubleshooting took too long because we had to call VMware support center in many cases. Runecast Analyzer changed all that”
Director of Network Operations
“The tool we always wanted from VMware”
Senior Systems Engineer
“Best 3rd party software for your vSphere environments,”
IT and Services admin
“It’s like having a VMware technician 24/7 auditing your VMware environment, it's absolutely great!!!”
Senior Systems Engineer
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