Proactive and automated support solutions are critical for protecting and optimizing your environment.
This overview highlights the key differentiators between VMware Skyline and Runecast Analyzer, the only alternative available.
Runecast AnalyzerYes
Skyline with Production supportNo, reports with issues are sent days/weeks after the scan with no guaranteed delivery time
Skyline with Premiere supportNo, reports with issues are sent days/weeks after the scan with no guaranteed delivery time
Runecast AnalyzerYes
Skyline with Production supportNo, you can only upload logs to VMware support with Log Assist when you open a problem ticket
Skyline with Premiere supportNo, you can only upload logs to VMware support with Log Assist when you open a problem ticket
Runecast AnalyzerYes. Fully automated VMware HCL analysis.
Skyline with Production supportNo
Skyline with Premiere supportNo
Runecast AnalyzerYes, all data is kept locally and nothing leaves your environment
Skyline with Production supportNo.
Skyline data collection may include customer identifiable information. Examples include ESXi host names, IP addresses, license keys, customer IDs or entitlement account numbers.
Data is transmitted to secure data centers within the United States, operated by VMware.
Source: VMware Skyline FAQ
Skyline with Premiere supportNo.
Skyline data collection may include customer identifiable information. Examples include ESXi host names, IP addresses, license keys, customer IDs or entitlement account numbers.
Data is transmitted to secure data centers within the United States, operated by VMware.
Source: VMware Skyline FAQ
Runecast AnalyzerYes, an immediate report containing the most complex known issues from your configuration settings and from your logs
Skyline with Production supportNo
Skyline with Premiere supportLimited. A delayed report containing the most complex known issues from your configuration settings, but not from your logs
Runecast AnalyzerYes, it continuously scans your environment and keeps the history of detected issues (for hosts, VMs, vCenters, NSX, vSAN). It shows newly detected issues and issues prevented over time
Skyline with Production supportNo, results are available with days/weeks delay
Skyline with Premiere supportNo, results are available with days/weeks delay
Runecast AnalyzerYes, the Runecast Analyzer engine doesn't need to be connected to the Internet and can be upgraded in an offline mode
Skyline with Production supportNo
Skyline with Premiere supportNo
Runecast AnalyzerYes, against VMware security hardening policies, DISA-STIG 6, HIPAA and PCI-DSS
Skyline with Production supportNo
Skyline with Premiere supportNo, a limited number of VMware security hardening policies
Runecast AnalyzerYes - the Runecast vRO plug-in includes out-of-the-box remediation workflows for Security issues.
Skyline with Production supportNo
Skyline with Premiere supportNo
Runecast AnalyzerYes, fully customizable reports, frequency sent as a PDF or XSL format, including historical trends and TOP issues summary.
Skyline with Production supportNo, only uniform report on a simple online dashboard with no guaranteed response time
Skyline with Premiere supportNo, only uniform report on a simple online dashboard and uniform PDF reports with no guaranteed response time
Runecast AnalyzerYes, RestAPI and out-of-the box plug-in for vSphere, vRO and SolarWinds Virtualization Manager
Skyline with Production supportLimited - vROPS
Skyline with Premiere supportLimited - vROPS
Runecast AnalyzerYes, fully interactive detailed historical data from all configuration scans and logs
Skyline with Production supportNo
Skyline with Premiere supportNo
Runecast AnalyzerYes, you have full control over your privacy settings
Skyline with Production supportNo.
You are required to participate in VMware's Enhanced Customer Experience Improvement Program (CEIP). As part of the Enhanced CEIP, VMware collects certain technical data and product logs about your organization's use of VMware products and services on a regular basis.
Data is accessible to VMware employees who perform customer support and engagement. Data can be shared across VMware teams to enable cross-product correlation and analysis.
Source: VMware Skyline FAQ, VMware Skyline Collector Terms and Conditions
Skyline with Premiere supportNo.
You are required to participate in VMware's Enhanced Customer Experience Improvement Program (CEIP). As part of the Enhanced CEIP, VMware collects certain technical data and product logs about your organization's use of VMware products and services on a regular basis.
Data is accessible to VMware employees who perform customer support and engagement. Data can be shared across VMware teams to enable cross-product correlation and analysis.
Source: VMware Skyline FAQ, VMware Skyline Collector Terms and Conditions
Runecast AnalyzerYes, 3+ years on the market, developed by admins for admins
Skyline with Production supportLimited - a new service, not a product, which covers a small subset of only configuration KBs
Skyline with Premiere supportLimited - a new service, not a product, which covers a small subset of only configuration KBs
“…troubleshooting took too long because we had to call VMware support center in many cases. Runecast Analyzer changed all that”
Director of Network Operations
“The tool we always wanted from VMware”
Senior Systems Engineer
“Best 3rd party software for your vSphere environments,”
IT and Services admin
“It’s like having a VMware technician 24/7 auditing your VMware environment, it's absolutely great!!!”
Senior Systems Engineer
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