Vice President - Infrastructure & Security at Oman Airports
- A list of problems is not enough, as teams need continual movement toward automation – while maintaining full control.
- One-click remediation actions still ideally need a base level of supervision.
- Evolving technologies result in natural skills gaps (e.g. vRO is an extra piece of infrastructure to be learned and managed).
- Cost-cutting for ITOps teams often drives the need for support/guidance with remediation (leading to timely dependencies).